Procedure, mediation and arbitration

I've been offered a new lease... I have a lease that is renewable from year to year, and some time ago my management sent me a proposal for a new five-year lease with a rent increase indexed to inflation, which I didn't accept. Despite this, my property management company persists in wanting to increase my...

I was asked for my bank card. Is that legal? I'm 80 years old and I registered for a protected flat. When I applied, I had to provide all my bank documents and was asked to provide a copy of my bank card. Is this legal? A. Geneva The contract...

The obligation to testify The role of a witness in civil, criminal or administrative proceedings can be vital and, indeed, impressive for the person called to testify. Admittedly, the aim of the judge or prosecutor in charge of the case is to rely on the witness's statements in order to try to establish the...

My landlord and my privacy I recently terminated my tenancy agreement on time. The landlord came to check the state of the flat and wanted to take photographs with a view to re-letting it quickly after my departure. Personally, I refused to allow images showing the interior of the apartment to be...

My right to claim commission I introduced an acquaintance to someone who was looking for a property and they concluded a sale with me without informing me. Do I have the right to claim commission on this deal? Martine, Vaud First of all, you need to establish whether you have...

My landlord is forcing me to visit " I currently live in a flat in Geneva. I terminated my lease at the end of January 2016 within the notice period. Since I sent the notice, the landlord has wanted to impose visits on me, including at weekends. He keeps calling me to give me 24 hours' notice...

My neighbours are too noisy" I'm a tenant in a block of flats. For years the upstairs neighbours have had dogs barking all day and the downstairs neighbours make noise late into the night. I've tried to speak to them and to my landlord, but nothing has changed and no one has...

Sick on holiday: leave to resume? While on holiday abroad, I fell ill for several days and was bedridden for most of the time. I went to see a doctor on the spot, who gave me a medical certificate. When I got back to work, I told my...

Am I entitled to sick leave if I've been made redundant? I was made redundant on 30 April this year from the company where I had worked for 5 and a half years, following a period of part-time sick leave. I'm now suffering from another illness. Can I go off sick during my two-month leave period? A., Geneva