Misuse of a sticker? "My neighbour has put the logo of a security company on his front door to make thieves think his house is protected. Does he have the right to do this even though he's not a customer of the company?" Virginie, Geneva Individuals are increasingly turning to security companies to protect their...
Damage done as a favour: what happens next? "I helped a friend carry boxes for his move and inadvertently dropped one of them, which contained some crockery that I didn't think was very valuable... Despite this, my friend asked me to take out insurance, and I thought that was a rather...
Delayed response and denial of justice The Supplementary Benefits Service (SPC) is the authority responsible for allocating, on request and subject to conditions, financial benefits to supplement old-age and survivors' insurance and invalidity insurance when a person's income is insufficient to cover their basic needs.The law on cantonal supplementary benefits...
Moving into an EMS and taking over a lease "After my mother died, my father moved into an EMS. If I apply to take over the lease, do I have priority as a family member? Marc, Geneva If your father continues...
Estimate exceeded I signed a contract with a company to carry out work on my natural stone roof based on an estimate of CHF 1,864. I was surprised to receive an invoice for CHF 4135 once the work had been completed! I protested to the company concerned...
Disturbed by a carwash "I live on an industrial estate next to a carwash that's open 24 hours a day. The noise sometimes bothers me and I wonder whether the owner of the carwash should close it down at night. What about it? Jean, Carouge Like...
Fines for using visitor spaces "I live in La Jonction and my car has a sticker for the corresponding zone. I regularly visit my partner, who lives in a block of flats in Chêne-Bourg, and there is a car park with around twenty spaces marked out in white on the ground, as well as...
The rights and duties of the usufructuary " I am the usufructuary of the house I live in. What costs do I have to pay (repairs, maintenance, etc.)? To what extent am I obliged to pay them? Louise, Geneva Under article 745 of the Civil Code, usufruct confers on its beneficiary a right of enjoyment...
From 1 July, watch out bikes! "I was astounded to learn that e-bike riders will now have to wear motorbike helmets and that their bikes will have to be registered. Is this true? Cyril, Geneva In view of the growing number of e-bike users in recent years, the Federal Council has adopted a regulation...
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