Obligations and contract law

I paid too much for my purchase. What should I do? A week ago I bought a television with a curved screen from a major retailer in Switzerland, but it still hasn't been delivered. I've just discovered that a rival shop is selling the same model for much less. Is it correct that I have a delay...

Unordered parcel: instructions for use I've received a parcel containing food supplements that I never ordered. I'm not quite sure what to do with it, and especially with the invoice that came with it, which is full of spelling mistakes and has an address in Switzerland that seems a bit dubious, but it's a good...

Is this refusal to cancel justified? "I am a subscriber of a telecommunications operator who recently sent me the following message: "Hello. Do something for the planet: ask now to receive your bills by e-mail, free of charge (...). From 1 September 2012, in accordance with the...

Tickets for Paléo: can I get a refund? "I bought my tickets for the Paléo Festival. I read in the paper that the festival would be non-smoking this year. If I'd known this beforehand, I certainly wouldn't have bought the tickets, but can I get a refund? Alex, Geneva Under the Vaud law on smoking bans...